Refund policy

We want you to be happy with what shows up at your door. If something arrives damaged, defective, misprinted, or you receive the wrong item, we'll make it right.

Damaged, Defective, or Incorrect Items

If there's a problem with your order, contact us at support@onedaywry.com within 30 days of delivery. Please include your order number and a photo showing the issue.

Once we've reviewed the issue, we'll arrange a replacement or refund when appropriate. 

Returns & Exchanges

Our products are made to order specifically for you. Because of this, we generally can't accept returns or exchanges for incorrect sizing, color selection, change of mind, or other buyer preferences.

Please review the size chart and product details carefully before ordering. If you're unsure about sizing, contact us before placing your order and we'll be happy to help.

Order Changes & Cancellations

Orders move into production quickly. If you need to change or cancel an order, contact us as soon as possible. We'll do our best to help, but once an order has entered production, changes or cancellations may no longer be possible.

Refunds

Approved refunds are issued to the original payment method. Please allow several business days for the refund to appear, depending on your bank or payment provider. 

Questions or Problems

Something went wrong? Email us at support@onedaywry.com. We'll do our best to make reasonable problems right.